New filing counters and support services for migration cases in Parramatta and Sydney

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The Federal Circuit and Family Court of Australia (Division 2) (the Court) has opened a new purpose-built Migration Hub at the Parramatta Registry, which is a significant achievement towards enhancing access to justice for court users in Western Sydney.

The opening of the Migration Hub in Parramatta will mark the first time that migration Client Service Officers and Cultural Liaison Officers to directly support parties filing migration matters in person in Western Sydney.

Location details

Garfield Barwick Commonwealth Law Courts building, 1–3 George Street, Parramatta
Level 1 to file documents
Level 3 to access Cultural Liaison Officers and Judicial Registrar hearings.

New filing and support services are also now available at:

Terrace Tower Group building, 80 William Street, Woolloomooloo
Level 10 to file documents and access to dedicated migration Client Service Officers, Cultural Liaison Officers and Judicial Registrar hearings.

Why this is important?

Access to justice is central to the Court’s work. The Court is committed to supporting people from culturally and linguistically diverse (CALD) communities, including those who may be vulnerable, disadvantaged, or face barriers when engaging with court processes.

At the Migration Hub, court users can receive support from Cultural Liaison Officers and migration Client Service Officers. These staff can provide practical, in-person assistance throughout the court process to help court users to:

  • understand court and filing processes
  • access important information to assist them in navigating their migration matter
  • access services across the Court’s migration network.

Cultural Liaison Officers and migration Client Service Officers cannot provide legal advice.

What the new Migration Hub offers

The Migration Hub in Parramatta, Western Sydney provides:

  • in-person filing for migration applications
  • hearing space for Judicial Registrars to conduct in-person court events for migration cases
  • a purpose-built space for Cultural Liaison Officers to meet with litigants in-person
  • access to trained migration Client Services Officers.

Existing services, listings and operations in these locations will continue as normal, and filing via eLodgment remains the most common way court users file material.

Supporting communities in Western Sydney

Chief Judge of the Federal Circuit and Family Court of Australia (Division 2), the Honourable William Alstergren AO, said the opening of the Migration Hub is an important step for the Court and for communities in Western Sydney.

“Importantly, people in Western Sydney involved in migration proceedings can now attend court services in person, close to where they live and work.

The new Hub brings key services directly into the community. This investment reflects the Court’s ongoing commitment to improving access to justice and reducing barriers to participation in the legal system”.

Funding and future services

The new facilities were delivered as part of the Commonwealth Government’s 2024–25 Budget. This investment supports the Court’s focus on accessible, user-focused services.

It also forms part of a broader program of improvements, including new migration facilities in Melbourne scheduled to commence operations in mid-2026.

Find out more

For further information, see: migration overview.

09 April, 2026

Robing policy

This Policy sets out information in relation to professional court attire and robing of barristers and solicitor advocates who appear before the Federal Circuit and Family Court of Australia (Division 1) and Federal Circuit and Family Court of Australia (Division 2) (Courts).

General Federal Law Rules changes

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Last updated: 1 September 2025

What changed?

The Federal Circuit and Family Court of Australia (Division 2) (General Federal Law) Rules 2025 (New GFL Rules) were made by the Court, and commenced on 1 September 2025.

The New GFL Rules were approved by a majority of Judges and replaced the Federal Circuit and Family Court of Australia (Division 2) (General Federal Law) Rules 2021 (GFL Rules 2021).

To assist the public and the profession to become familiar with the New GFL Rules, they were registered early on the Federal Register of Legislation: Federal Circuit and Family Court of Australia (Division 2) (General Federal Law) Rules 2025.

There were also amendments to the Federal Circuit and Family Court of Australia (Division 2) (Bankruptcy) Rules 2021 (Bankruptcy Rules) to update references to the New GFL Rules and updates to Schedule 1.

Practice and procedure updates

27 August 2025 - General federal law and migration practice directions and forms updates

11 August 2025 - New General Federal Law Rules made and registered, commencing 1 September 2025

Federal Register of Legislationwww.legislation.gov.au

The new legislation is available on the Federal Register of Legislation:

The accompanying explanatory materials for these amendments are available: