The Information Publication Scheme (IPS) material available on this website can be accessed under through the following links: Who we are What we do Annual reports and information routinely provided to Parliament FOI requests Freedom of Information disclosure log Consultation arrangements Our finances Central File List Contact us Requests You may make a request to the Federal Circuit and Family Court of Australia under the Freedom of Information Act 1982 by writing to the following address: Chief Executive Officer and Principal Registrar Federal Circuit and Family Court of Australia GPO Box 9991 Melbourne VIC 3000 or by emailing your request to customer.service@fcfcoa.gov.au Further advice on making FOI requests may be obtained by calling 08 7201 6074 Fees and charges There is no application fee for an FOI request, application for amendment or annotation of a personal record or an internal review request. There are no processing charges for requests for access to documents containing only personal information about you. However, processing charges may apply to other requests. Whether a charge is imposed is at the Court’s discretion. The most common charges are: Activity item Charge Search and retrieval: time spent searching for or retrieving a document $15 per hour Decision making: time spent in deciding to grant or refuse a request, including examining documents, consulting with other parties, and making deletions First five hours: Nil Subsequent hours: $20 per hour Transcript: preparing a transcript from a sound recording, shorthand or similar medium $4.40 per page of transcript Photocopy $0.10 per page Inspection: supervision by a Court officer of your inspection of documents or hearing or viewing an audio or visual recording at our premises $6.25 per half hour (or part thereof) Delivery: sending or delivering a copy of a document at your request Cost of postage or delivery If the Court decides to impose a charge, you will be given a written estimate and the basis of the calculation. Where the estimated charge is between $20 and $100, you may be asked to pay a deposit of $20. Where the estimated charge exceeds $100, you may be asked to pay a 25 per cent deposit before your request is processed. You can ask for the charge to be waived or reduced for any reason, including financial hardship or on the grounds of public interest. You may need to explain your reasons and provide evidence. If the Court decides to impose a charge, you will be required to pay the full charge (less any deposit) before you are given access to the documents.